10+ Best Shopify Apps for WhatsApp Marketing For 2026: Free & Paid
- Anurag Pandey
- Last updated on April 23, 2026
- Shopify, Shopify Apps, Shopify Plus
- 11 minutes read
While setting up Shopify stores for multiple brands at ControlF5, we often see Shopify merchants looking for better ways to market their products and communicate with customers beyond ads and email.
From our experience, WhatsApp marketing has become one of the most effective channels. Reports indicate that more than 764.38 million people use the WhatsApp Business app each month, making it a powerful platform for ecommerce communication.
This is why many brands now rely on Shopify WhatsApp marketing apps. The best WhatsApp marketing app for Shopify helps merchants automate conversations, send campaigns, recover carts, and improve customer engagement.
Based on our experience working with Shopify and eCommerce stores, here are the 10+ best Shopify WhatsApp marketing apps in 2026.
What are Shopify WhatsApp marketing apps?
Shopify WhatsApp marketing apps connect your Shopify store to WhatsApp, enabling businesses to communicate directly with customers via messaging. These WhatsApp campaign tools for Shopify help merchants send promotions, automate notifications, and manage customer conversations from one platform.
Instead of relying only on email or ads, Shopify stores can use WhatsApp to create faster and more personal communication with customers.
Most apps provide features such as:
- Automated order updates and notifications
- Abandoned cart reminders to recover lost sales
- Broadcast messages for promotions and product launches
- Customer conversation management
- Real-time customer support through WhatsApp chat
Using the best Shopify apps helps Shopify stores improve customer engagement and provide a smoother shopping experience.
Many Shopify stores combine WhatsApp campaigns with email automation. Using the right email marketing apps for Shopify can help brands create a complete customer communication strategy.
Quick comparison overview of the best Shopify WhatsApp marketing apps
| App | Starting Price | Key Capabilities |
| AiTrillion | Free | Campaign automation, broadcast messaging, customer workflows |
| DC: WhatsApp Marketing + API | $29 | Broadcast campaigns, abandoned cart recovery, order notifications |
| Ctx: WhatsApp Chat + Marketing | Free | Chat widget, order alerts, broadcast campaigns |
| Interakt | $21 | Shared inbox, WhatsApp catalog selling, campaign analytics |
| KwikEngage | Free | AI segmentation, multi-channel campaigns, WhatsApp checkout |
| WATI | Free | Chatbots, abandoned cart recovery, and order notifications |
| B: WhatsApp Chat, Abandon Cart | Free | Catalog sharing, broadcast campaigns, chat widgets |
| Kanal | Free | Personalized campaigns, AI chat agents, marketing automation |
| Dondy | Free | Welcome messages, referral campaigns, and automated marketing |
| QuickReply | $59 | CRM, chatbots, campaign automation, analytics |
Best Shopify apps for WhatsApp marketing
Here are some of the most popular Shopify WhatsApp marketing apps that businesses are using in 2026.
1. AiTrillion
Install App: Available on the Shopify App Store
Rating: 4.8 ⭐ (255 Reviews)
AiTrillion helps Shopify merchants turn WhatsApp into a powerful marketing and communication channel. It allows Shopify brands to send mass campaigns, manage live chat conversations, and automate customer messaging directly from their Shopify dashboard.
Trusted by 3,000+ Shopify brands, the platform helps businesses manage customer interactions, order updates, and promotional campaigns in one place.
As one of the reliable WhatsApp marketing tools for Shopify, AiTrillion also supports WhatsApp automation for Shopify stores to streamline communication and improve engagement.
Pricing
- Free Plan – Free
- Basic Plan – $19/month
- Growth Plan – $99/month
Professional Plan – $199/month
Review
“AiTrillion has been a great solution for us — the team helped implement custom membership and affiliate features seamlessly, integrating them across multiple platforms we use. Everything was set up properly and works smoothly with our store operations. Excellent support and flexibility throughout the process!
— justlilthings
2. DC: WhatsApp Marketing + API
Install App: Available on the Shopify App Store
Rating: 4.8 ⭐ (206 Reviews)
DC: WhatsApp Marketing + API helps Shopify merchants manage marketing and customer communication through WhatsApp using API integration. Businesses can send broadcast campaigns, automate messages, recover abandoned carts, and send order notifications from one dashboard.
As a reliable WhatsApp marketing software for ecommerce, the app also supports product review collection, upsell and cross-sell automation, and automated replies to common customer queries. It is also considered one of the useful Shopify WhatsApp broadcast messaging apps for running promotional campaigns.
Pricing
- Startup Plan – $29/month
- Scale Plan – $99/month
- Growth Plan – $299/month
Review
“One of the best apps I have tried for my WhatsApp automation and it also has a lot of plugins included. Overall it’s a great tool for Shopify.”
— Shas
Many Shopify stores combine WhatsApp campaigns with bundle offers to increase revenue. Using the right Shopify upsell and bundles apps can encourage customers to buy complementary products during promotions.
3. Ctx: WhatsApp Chat + Marketing
Install App: Available on the Shopify App Store
Rating: 4.9 ⭐ (249 Reviews)
Ctx is a lightweight WhatsApp marketing and chat solution designed for Shopify stores. It allows merchants to communicate with customers through a WhatsApp chat widget while also automating important messages like order confirmations, abandoned cart reminders, and COD verification.
The app includes a customizable widget with features such as FAQs, contact forms, and order tracking, helping customers get quick answers directly from the store.
With Meta Business Messaging API integration and built-in WhatsApp CRM for Shopify stores, merchants can manage conversations, send broadcast campaigns, and run personalized marketing messages from one dashboard.
Pricing
- Free Forever – Free
- Advanced Plan – $8.99/month
- Premium Plan – $24.99/month
Review
“The app is great, I use it for order confirmation WhatsApp messages, abandoned cart recovery messages and broadcast. Additionally, the customer service is super fast and convenient.”
— Huglet.me
4. Interakt ‑ WhatsApp Marketing
Install App: Available on the Shopify App Store
Rating: 4.0 ⭐ (200 Reviews)
Interakt is a WhatsApp marketing platform designed to help Shopify merchants manage customer conversations, campaigns, and support from a single dashboard. It allows businesses to send automated notifications, run personalized campaigns, and manage customer chats through a shared inbox.
The platform also helps merchants showcase products through WhatsApp catalogs, making it easier for customers to discover products and add them to their cart directly from the chat. With features like predefined campaign templates, automated replies, and campaign analytics, Interakt supports Automated WhatsApp marketing for Shopify stores looking to scale their messaging strategy.
Pricing
- Starter Plan – $21/month
- Growth Plan – $41/month
- Advanced Plan – $51/month
Review
“Great experience using Interakt with Shopify. We faced a major issue, but the CSM team (Shubham Keni) stepped in quickly and resolved it efficiently. Really appreciate the support!”
— Navavedam Wellness
5. KwikEngage: WhatsApp Marketing
Install App: Available on the Shopify App Store
Rating: 4.9 ⭐ (226 Reviews)
KwikEngage is a customer engagement platform that helps Shopify merchants increase revenue through automated messaging and personalized marketing. The app focuses on identifying more customers, recovering abandoned carts, and improving conversions through WhatsApp checkout and automated campaigns.
As a powerful WhatsApp marketing software for ecommerce, KwikEngage allows merchants to run two-way automated communication across multiple channels, including WhatsApp, email, SMS, Facebook, and Instagram. It also offers AI-powered segmentation, personalized campaigns, and chatbots to help brands engage customers more effectively.
Pricing
- Free Plan – Free to install
Review
“We have migrated from Wati for entire platform access. The dashboard is very useful and it’s super easy to use at affordable pricing. Vishnu Teja helped us during onboarding and has been really helpful.”
— MMWEAR
6. Wati: WA Chat & Abandoned Cart
Install App: Available on the Shopify App Store
Rating: 4.9 ⭐ (226 Reviews)
WATI helps Shopify merchants manage customer conversations and automate order-related messages through WhatsApp. Businesses can send order confirmations, shipping updates, and delivery notifications while also recovering lost sales through Shopify WhatsApp abandoned cart recovery messages.
The app also allows merchants to create no-code chatbots, capture leads through popups, and support customers through WhatsApp chat. With features like WhatsApp catalog checkout, customizable chat widgets, automated messages, and broadcast campaigns, WATI helps stores streamline communication and improve conversions.
Pricing
- Starter Plan – Free to install
- Growth Plan – $59/month
- Pro Plan – $119/month
- Business Plan – $279/month
Review
“We are using this app and it is very easy to manage my order flow, in terms of order confirmation, abandoned carts, order shipping, order delivered. It is very helpful for business.”
— Luxe in Lace
7. B: WhatsApp Chat, Abandon Cart
Install App: Available on the Shopify App Store
Rating: 4.7 ⭐ (348 Reviews)
B: WhatsApp Chat, Abandon Cart helps Shopify merchants turn WhatsApp into a direct sales and communication channel. The app also includes chat widgets, drag-and-drop chat builders, and interactive tools like popups and spin-the-wheel offers to engage visitors on your store.
As one of the useful Shopify WhatsApp integration apps, it enables merchants to share product catalogs, create segmented broadcast campaigns, and even build a mini storefront experience inside WhatsApp.
Pricing
- Free Plan – Free to install
Review
“Great experience — would highly recommend. Special thanks to Aaryaman Kollara for smooth onboarding experience.”
— VeganDay
8. Kanal: WhatsApp Marketing+Chat
Install App: Available on the Shopify App Store
Rating: 5.0 ⭐ (74 Reviews)
Kanal helps Shopify merchants run marketing campaigns and customer conversations through WhatsApp from a single platform. The app allows businesses to send personalized reminders to recover lost sales, announce flash sales, and promote new product launches directly to customers.
Often considered the best WhatsApp marketing app for Shopify, Kanal includes AI-powered campaigns, live chat support, and customizable chat widgets that help turn store visitors into subscribers.
Pricing
- Demo Plan – Free
- Pro Plan – $89/month
- Scale Plan – $149/month
Review
“A top-notch team, extremely responsive and available to solve any problem. I highly recommend them!”
— Mysteryoki
9. Dondy: WhatsApp Marketing+Chat
Install App: Available on the Shopify App Store
Rating: 4.8 ⭐ (772 Reviews)
Dondy helps Shopify merchants increase sales and customer engagement through automated WhatsApp messaging. The platform focuses on promotions, referral campaigns, abandoned cart recovery, and encouraging repeat purchases through personalized communication.
With advanced WhatsApp automation for Shopify stores, Dondy allows merchants to send welcome messages, automated order updates, and personalized marketing campaigns. The app also includes AI agents for sales and customer support, along with customizable WhatsApp widgets that help stores interact with visitors more effectively.
Pricing
- Free Plan – Free
- Pro Plan – $6.99/month
- Power Automation Plan – $79.99/month
- Elite Plan – $159.99/month
Review
“Amazing service and customer support! The WhatsApp marketing campaigns and automations have been highly profitable for us, and the assistance provided at every step has truly been 5-star. Highly recommended!”
— The Lilith Store
10. QuickReply
Install App: Available on the Shopify App Store
Rating: 4.8 ⭐ (772 Reviews)
Dondy helps Shopify merchants increase sales and customer engagement through automated WhatsApp messaging. The platform focuses on promotions, referral campaigns, abandoned cart recovery, and encouraging repeat purchases through personalized communication.
With advanced WhatsApp automation for Shopify stores, Dondy allows merchants to send welcome messages, automated order updates, and personalized marketing campaigns. The app also includes AI agents for sales and customer support, along with customizable WhatsApp widgets that help stores interact with visitors more effectively.
Pricing
- Free Plan – Free
- Pro Plan – $6.99/month
- Power Automation Plan – $79.99/month
- Elite Plan – $159.99/month
Review
“Amazing service and customer support! The WhatsApp marketing campaigns and automations have been highly profitable for us, and the assistance provided at every step has truly been 5-star. Highly recommended!”
— The Lilith Store
Some WhatsApp apps allow merchants to recommend related products through automated messages. Using effective upsell techniques for Shopify stores can help increase average order value and boost overall sales.
Conclusion
WhatsApp has become one of the most effective marketing and communication channels for Shopify stores. With the right app, merchants can automate customer conversations, recover abandoned carts, send promotional campaigns, and build stronger relationships with their customers.
The Shopify WhatsApp marketing apps listed above offer different features depending on your business needs, from automation and campaign management to customer support and engagement tools.
If you’re planning to implement WhatsApp marketing or want to set up advanced automation for your store, the ControlF5 team can help. Our Shopify experts have worked with multiple brands to integrate marketing tools, optimize the checkout process, and improve conversions.
Hire Shopify experts from ControlF5 to set up the right WhatsApp marketing strategy for your store.
Book a consultation with our team and let’s help you grow your Shopify business with smarter automation and customer engagement.
FAQs
Q1. What are the 10 best Shopify WhatsApp apps?
Answer: Some of the popular Shopify WhatsApp apps include:
- AiTrillion
- DC: WhatsApp Marketing + API
- Ctx: WhatsApp Chat + Marketing
- Interakt
- KwikEngage
- WATI
- B: WhatsApp Chat, Abandon Cart
- Kanal
- Dondy
- QuickReply
These apps help Shopify stores automate messaging, run campaigns, and manage customer conversations through WhatsApp.
Q2. Can WhatsApp automation increase Shopify sales?
Answer: Yes. WhatsApp automation can increase Shopify sales by sending automated reminders, promotions, and order updates. It helps stores engage customers instantly and recover potential lost sales.
Q3. How does Shopify’s WhatsApp abandoned cart recovery work?
Answer: Shopify WhatsApp abandoned cart recovery works by sending automated reminder messages to customers who leave products in their cart without completing the purchase, encouraging them to return and finish checkout.
Q4. Can Shopify stores send promotional campaigns through WhatsApp?
Answer: Yes. Shopify stores can send promotional campaigns, product launches, and discount offers using WhatsApp broadcast messaging through dedicated marketing apps.
Q5. Do Shopify WhatsApp apps support customer support?
Answer: Yes. Many Shopify WhatsApp apps include live chat or shared inbox features that allow businesses to respond to customer questions and manage support conversations directly through WhatsApp.
Anurag Pandey
I lead ControlF5, a Top Rated Plus agency specializing in WordPress, Shopify, and GoHighLevel development. With over 4,000+ successful projects on Upwork, 150+ verified reviews on Clutch, and 300+ completed projects on Freelancer, my team and I help global brands grow through strategic design, automation, and SEO excellence.
Holding a B.E. in Computer Science, I’m passionate about combining AI-driven workflows and GoHighLevel automations to simplify marketing, boost organic SEO, and scale customer engagement. I actively share insights across web development and AI communities to help others navigate the evolving digital landscape.
For me, web design isn’t just about aesthetics, it’s about building SEO-optimized, conversion-ready experiences that create measurable business growth in the AI-powered era.
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