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  • Shopify maintenance

Shopify stores don't fail loudly. They just quietly stop converting.

A Shopify app update breaks your checkout at 11pm. A Shopify theme edit six months ago is still slowing every page down. Nobody's watching until a customer complains. ControlF5 runs ongoing Shopify maintenance so small breakages get caught and fixed before they cost you sales.

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Shopify Maintenance
  • What breaks without maintenance

The problems you don't see coming.

Your Shopify theme, your Shopify apps, and Shopify itself all update independently and often. None of them ask permission first.
Trigger: Shopify app update

A widget silently breaks add-to-cart

A review or upsell Shopify app pushes an update, and the add-to-cart button stops responding on mobile. Nobody’s told. It just shows up as fewer orders.
Trigger: old Shopify theme edit

A "quick fix" is still slowing every page

A one-off code change from months ago never got cleaned up, and it’s been quietly adding load time to every single page since.
Trigger: expired token

An integration stops syncing

Email, loyalty or review Shopify integrations rely on tokens that expire. When one does, data stops flowing, and it can take weeks to notice.
Trigger: no backup

One bad edit, nothing to roll back to

Without scheduled, verified backups, a mistake during a launch or edit becomes a full rebuild instead of a five-minute restore.
  • What's included

Ongoing coverage, not a one-time cleanup.

Every plan below runs on a recurring schedule. We don’t wait for something to break before we look at your store.
$ Shopify updates

Shopify Theme & Shopify app updates

Scheduled updates for your Shopify theme and installed Shopify apps, tested on staging first so nothing goes live broken.
$ test checkout

Bug fixes & QA

Regular checks across cart, checkout, discounts and shipping rules to catch breakages before customers do.
$ watch speed

Performance monitoring

Page speed and Core Web Vitals tracked over time, with fixes for whatever’s dragging your Shopify store down.
$ backup and verify

Security & backups

Scheduled, verified backups plus checks on access, permissions and staff logins.
$ uptime and alert

Uptime & error monitoring

Automated alerts for downtime, checkout errors or broken pages, flagged before they cost you a day of sales.
$ support and priority

Priority support

A direct line to the same team that built your Shopify store, instead of starting over with a new freelancer each time.
  • Plans

Pick the level of coverage your store needs.

All plans include monitoring and monthly reporting. Pricing is scoped to your store’s size and app stack, get an exact quote after a quick look at your setup.
  • Essential

Store, watched

For stable Shopify stores that mainly need things kept working.
  • Monthly Shopify theme & Shopify app updates
  • Uptime & checkout monitoring
  • Monthly backup, verified
  • Email support, 1 hour response time
Get a quote
Most picked
  • Growth

Store, maintained

For active Shopify stores shipping regular changes and promotions.
  • Everything in Essential
  • Weekly QA across cart & checkout
  • Performance monitoring & fixes
  • Priority support, same business day
  • Monthly report + call
Get a quote
  • Priority

Store, on call

For high-traffic Shopify stores where downtime is expensive.
  • Everything in Growth
  • Same-day fixes for critical issues
  • Pre-launch QA for campaigns & drops
  • Dedicated support contact
Get a quote
  • How it starts

Four steps, starting with a free look at what's already broken.

01

Free store check

We scan your Shopify theme, Shopify apps, checkout and speed and hand you the issue list. No commitment required.

02

Fix the backlog

We clear existing issues first, so maintenance starts from a clean, stable baseline.

03

Go on schedule

Updates, QA and monitoring run on the plan’s cadence, quietly, in the background.

04

Report & adjust

You get a monthly report of what was caught and fixed, and we adjust coverage as your Shopify store grows.
  • Case studies

Results from stores on a maintenance plan.

A look at outcomes from Shopify stores we’ve built, migrated, and now maintain on a running plan.
  • Built & maintained since launch

Obi Outfitters — Baby & Pet Apparel (D2C, USA)

We built Obi Outfitters’ Shopify store from scratch, and we’ve stayed on to maintain it since launch, keeping the theme, app stack and integrations updated as the brand’s catalogue and campaigns grow, so nothing quietly breaks in the background.
  • Migrated and maintained

YallaToys — Toys, Baby Care & Children's Books (Qatar & Bahrain)

After migrating a 25,000+ product Magento store to Shopify across two countries and two languages, we continue to maintain YallaToys, keeping updates, backups and its bilingual app stack running cleanly across both markets.
  • Built & maintained on retainer

B3Books — Books & Stationery

We built B3Books’ Shopify store from the ground up and now maintain it on an ongoing retainer, keeping the theme, apps and checkout running smoothly as their catalogue and order volume grow.
  • App collaboration

Shopify apps we work with, and keep working, every day.

Part of Shopify maintenance is knowing how these Shopify apps behave together on Shopify, so an update to one doesn’t quietly break another.
klaviyo sms
Email & SMS flows
Judge-me
Reviews & UGC
Subscriptions
rebuy app
Upsell & bundles
gorgias app
Support & helpdesk
loox app
Photo reviews
pagefly app
Landing pages
gohighlevel web
CRM & automation
  • From the blog

Notes on keeping a Shopify store healthy.

Shopify updates roll out fast, and it’s easy to miss the one that quietly slows your store down or changes how an app behaves. These posts cover what to watch for on your Shopify store and how to stay ahead of it.
  • FAQs

Common questions before signing up.

Shopify support covers the platform itself. We cover your specific store, including your Shopify theme customizations, your Shopify app stack, and how they interact, which is where most real breakages happen.
Normal. Every plan starts with a free Shopify store check, and we clear the existing backlog before moving to a regular maintenance schedule.
Yes, this is one of the more common ways clients start with us. We do a handover audit first so nothing gets missed in the transition.
Custom Shopify themes are the majority of what we maintain. We review the theme’s code during the free check so we know exactly what we’re taking on.
Response time depends on the plan. Priority includes same-day fixes for critical issues. Exact SLAs are confirmed when you get your quote.
Yes, plans are month to month and can move up or down as your Shopify store’s traffic and complexity change.
  • Who's maintaining it

The same team that builds Shopify stores, keeping yours running.

ControlF5 already does Shopify development, technical SEO, WordPress and GoHighLevel work for clients. Maintenance means the people who understand your build are the ones watching it.
Shopify development
Technical & AI SEO
Shopify Theme
Shopify App
Agentic commerce readiness
teams
  • Trusted by growing Shopify brands

Brands we maintain.

zed-black-logo
sri-sri-tattva
isharya-logo
punjab jewels
Ecommerce website developer portfolio ControlF5 Indore
katkare
soul-tari
promiss
dio
b3books
furst-gear
Mimar

Articles Featured on Our Blog

Case Studies

Preeti Sandhu luxury jewellery Shopify store

How ControlF5 Built a Luxury Shopify Jewelry Store for Preeti Sandhu

Anurag Pandey 6th August 2026

A jewelry brand’s website has to feel as special as the jewelry itself, because if it looks ordinary, people instinctively assume the product is ordinary too. That was the exact challenge we faced when ControlF5 set out to build the Shopify store for Preeti Sandhu Jewelry.

See what's already breaking on your Shopify store.

Free store check covering your Shopify theme, Shopify apps, checkout and speed, with no obligation to sign up for a plan.
Request your free store check