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ToggleThe Shopify Black Friday Cyber Monday Playbook 2025 is your go-to resource for preparing, promoting, and profiting during the most competitive eCommerce season of the year.
For Shopify merchants, BFCM 2025 is not just a sales weekend : it’s a month-long opportunity to attract new customers, boost revenue, and build long-term brand loyalty.
This playbook combines a BFCM 2025 schedule, a complete BFCM checklist, and the best Shopify apps to help you master every step – from inventory and marketing to checkout and automation.
BFCM stands for Black Friday Cyber Monday, the biggest shopping event in global retail. For Shopify merchants, it’s the time to scale fast, test creative offers, and leverage automation to outperform competitors.
In BFCM 2025, the focus shifts toward AI-powered personalization, mobile-first shopping, and omnichannel engagement turning one-time buyers into loyal customers.
Shopify merchants achieved over $9.3 billion in GMV, marking 22% growth YoY.
Early deal access, free shipping, and loyalty programs proved to be the biggest drivers of conversions.
After analyzing the 2024 Black Friday Cyber Monday results from statistics.blackFriday. I found three key statistics that separated winning brands from the rest.
Here’s what the data reveals:
When I analyzed the shopping data, one trend became undeniable: mobile shopping took over. Nearly three-quarters of all purchases happened on smartphones. This ensured that stores with fast, easy-to-use mobile sites captured the majority of sales, while others fell behind.
The channel performance numbers revealed something remarkable. While email still drove significant traffic, text messages delivered five times more revenue per message. What’s more, the quality of the SMS audience was higher – these shoppers spent significantly more, with an average order value of $221 compared to $101 for email buyers.
Perhaps the most surprising finding was how many customers came directly to store websites. Nearly one-third of all sales happened when shoppers typed URLs directly into their browsers. This shows me that strong brand recognition and customer loyalty drove a massive portion of BFCM success.
Based on my analysis, the brands that won BFCM 2024 shared three key strengths: they provided flawless mobile experiences, leveraged the power of SMS marketing, and built strong brand loyalty that drove direct traffic.
During BFCM Shopify campaigns, stores often see massive traffic spikes. In 2024, Shopify merchants recorded $11.5 billion in sales over the BFCM weekend – a 24% increase year-over-year.
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A smooth launch depends on smart timing.
follow this quick prep plan to stay ahead of the rush:
| Task | Target Date |
| Finalize inventory & product list | 30 days before BFCM |
| Approve offers & bundle deals | 25 days before |
| Test website performance | 15 days before |
| Schedule email & ad campaigns | 20 days before |
| Enable AI chatbots & automations | 5 days before |
| Monitor analytics & optimize daily | During BFCM |
This year, the focus is on AI product recommendation apps, Shopify AI chatbots, Bundle Offers, and mobile-first personalization-powered by tools like Upcart, Cart Drawer Cart Upsell,BOGOS: Free Gift Bundle Upsell, and Bundle Apps.
The biggest shopping weekend of the year 2025 is coming and preparation is everything.
Use this BFCM 2025 Shopify checklist to ensure your store is fully optimized, automated, and ready to convert every visitor into a customer.
1. Inventory & Store Readiness
Before you plan discounts or ads, your store’s foundation must be solid.
Make sure your products, stock, and website are ready for high traffic and fast conversions.
2. Offers & Promotions
BFCM 2025 is about irresistible offers. Build your discounts, bundles, and incentives to grab attention and make sure they’re easy to find and easy to claim.
3. Marketing & Advertising
Your offers only work if people see them. Craft powerful marketing campaigns that attract the right audience at the right time across every Shopify Sales Channel.
4. Content & AI SEO
Your content sets the tone for your brand this BFCM 2025. Use it to tell stories, share deals, and boost your visibility in search results. Start creating optimized blog articles so you can offer best deals and provide details
5. Automation & AI Setup
Let automation handle the heavy lifting of this BFCM 2025. Use AI-powered tools to personalize every touchpoint from welcome emails to post-purchase rewards.
6. Shopify Checkout Optimization
A fast, frictionless checkout can make all the difference during BFCM.
Simplify payments and reduce drop-offs to keep every potential sale flowing.
You can check the best shopify app for BNPL and best shopify app for one click checkout tool (for Indian shopify stores).
7. Shipping & Returns
Fast, transparent, and reliable that’s what customers expect during BFCM 2025.
8. Post-Sale Retention
The sale doesn’t end at shopify checkout.
Keep customers coming back with thoughtful post-purchase engagement and retention campaigns.
Mobile-First Approach Tips
The right shopify apps can transform your BFCM 2025 results.
Set up these must-have Shopify tools to automate marketing, optimize conversions, and personalize your customer experience.
Upsell Cross-sell
Aftersell Post Purchase Upsell
G:Spin Wheel
Mobile App Builder
Quiz App
Ai live chat
Shopify Pop Ups
Shopify Reviews App
Shopify Countdown Timer
Shopify Bundles app
Shopify Insta Reel App
Shopify Gift App
The market for AI-powered e-commerce solutions is expected to reach ~$16.9 billion by 2030.
The real win for AI is creating smarter customer connections. Beyond just recommendations, AI-powered tools like Klaviyo, Segment, and Dynamic Yield identified high-intent shoppers and automated personalized outreach across SMS and email, which can double the Average Order Value (AOV) compared to standard promotional campaigns.
51% of e-commerce businesses use AI to ensure customers have a smooth shopping experience and by 2030, AI is likely to significantly reduce operational costs in shopify e-commerce.
BFCM 2025 is the AI and automation era of intelligent selling – not just scheduling emails or sending bulk messages, but building a system that learns, reacts, and AI-personalizes in real time.
Here’s how to make AI and automation your growth engine for your brand this season:
BFCM winners aren’t made during the shopping weekend – they’re built through months of strategic preparation, customer relationship building, and operational excellence.
– Neetika, Founder of Skai Lama
BFCM 2025 isn’t about running more ads: it’s about running smarter automations.
The Shopify brands that combine AI, loyalty, and personalization will lead this season.
At AiTrillion, we help merchants turn data into action because intelligent engagement always beats heavy discounting.
-Sachin, Founder & CEO, AiTrillion
Your BFCM promotions shouldn’t eat into your margins. BOGOS lets Shopify stores automate BOGO rules that lift average order value while maintaining healthy profits.
-Lucy Nguyen, Co-founder & Product Director at BON Loyalty
The smartest Shopify brands this BFCM will focus on retention over reaction.
Discounts bring traffic, but subscriptions and recurring offers build stability long after the sale ends at RecurPay, we’re helping merchants turn one-time BFCM shoppers into loyal subscribers that’s the real win of 2025.
-Sweta Mohanty, Founder, RecurPay
BFCM 2025 will be won through consistent communication, not one-time campaigns. The smartest Shopify brands are using email, SMS, and WhatsApp automation to stay connected before, during, and after the sale.
At Retainful, we help merchants automate those conversations that build loyalty long after checkout.
-Ramesh, Founder – Retainful
BFCM 2025 will belong to brands that master the art of the smart upsell.
Shoppers are ready to spend; you just need to guide them.
With Selleasy, Shopify stores can turn every cart into a curated experience using AI-driven upsells and cross-sells that feel natural, not pushy.
– Saravanakumar C.P, Founder, LogBase (Selleasy – Upsell & Cross Sell)
BFCM 2025 will reward personalization, not just promotion.
With Wiser’s AI recommendations, sell smarter than ever as Shoppers don’t want endless offers, they want the right product at the right time.
With advanced personalization, upgraded analytics, and faster, intent-based product suggestions, turn browsers into buyers.
Enjoy a massive 40% off on annual plans, plus an extended 3-month free trial to experience the full power of AI-driven upselling and cross-selling.
– Amit Porwal, Founder, Wiser AI
BFCM isn’t just another sale weekend, it’s the biggest revenue window of the year.
Your store needs to be faster, smarter, automated, and optimized to convert every visitor into a shopper. That’s where ControlF5 comes in.
We don’t just build shopify stores.
We build high-performing eCommerce shopify stores that sell while you sleep.
Performance Optimization
Lightning-fast loading speed, optimized Core Web Vitals, mobile-first UX, zero checkout friction.
Conversion Optimization(CRO)
BOGO offers smart bundles, A/B tested landing pages, upsell + cross-sell strategy, shopping cart recovery triggers.
AI & Automation Setup
Abandoned cart flows, WhatsApp AI automations, predictive segmentation, and AI personalization using Wiser AI, AiTrillion ReP.AI, Retainful, Klaviyo, and more.
Shopify App Strategy & Implementation
We connect and configure the right app stack Klaviyo, Wiser, AiTrillion, RecurPay, Selleasy, BOGOS, AskTimmy, Retainful so your shopify store runs lean and converts better.
Omnichannel + D2C Personalization
Your shoppers get the right AI product recommendation, on the right sales channel, at the right moment.
You focus on sales.
We take care of speed, automation, upsells, bundles, and one page checkout optimization.
ControlF5 has become a leading Web Design and Mobile app Development company in India since 2012, and has a renowned name in the industry.
The Indian saree, a six-yard masterpiece of timeless elegance, has been cherished for over 5,000 years. What began as a simple drape has evolved into a global fashion statement that blends heritage, craftsmanship, and modern style.
2025 kicked off with the Shopify event EcomSpark in Indore. Sachin from AiTrillion and Amit from Wiser AI told me, “Anurag, let’s organize a Shopify eCommerce event in Indore, India.”
If you are looking for winning product ideas for your Shopify dropshipping store but aren’t sure which ones will actually sell in 2025, you are in the right place.